Privacy Notice for Sean Egan Consultants Limited (‘we’, ‘us’)
We will only use your personal information to deliver the services you have requested or sought from us, and to meet our legal responsibilities.
How do we collect information from you?
We obtain information about you when you engage us to deliver our services or enquire in respect of our services and when you use our website, for example, when you contact us about our services.
What type of information do we collect from you?
The personal information we collect from you will vary depending on which services you engage us to deliver. The personal information we collect might include your name, address, telephone number, email address, bank account details, your IP address, which pages you may have visited on our website and when you accessed them.
How is your information used?
In general terms, and depending on which services you engage us to deliver, as part of providing our agreed services we may use your information to:
· contact you by post, email or telephone;
· verify your identity where this is required;
· understand your needs and how they may be met;
· maintain our records in accordance with applicable legal and regulatory obligations;
We may be required by legislation or other legal requirements to retain your data where we have ceased to act for you. We will also retain your data for background purposes if you contact us again. The period is typically not less than six years.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Any staff with access to your information will use it confidentially and for the purposes set out in this policy or allowed under GDPR (General Data Protection Regulation).
How you can access and update your information?
Keeping your information up to date and accurate is important to us. We commit to regularly review and correct where necessary, the information that we hold about you. If any of your information changes, please email or write to us, or call us using the ‘contact information’ noted below.
You have the right to ask for a copy of the information we hold about you.
Security precautions in place to protect the loss, misuse or alteration of your information.
We strive to protect your personal information but cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Once we receive your information, we make our best effort to ensure its security on our systems.
Your data will usually be processed in our offices in the UK. However, it may be that some of the data storage or processing services we use have servers located outside the UK. If any servers are located outside the European Economic Area (EEA) we will take appropriate security measures with the aim of ensuring your privacy rights are protected as outlined in this policy.
We take the security of your data seriously and so all our systems have appropriate security in place that complies with all applicable legislative and regulatory requirements.
Cookies
This website uses cookies to generate user statistics such as which pages are most popular so we can understand its users. The website also may use tracking software provided by Squarespace Analytics, a web analytics service provided by Squarespace, Inc.. Squarespace Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how ssers use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Squarespace on servers which typically are in the United States. We do not use Squarespace Analytics to collect personal data identifying individuals. By accepting the cookie notification message, you consent to the use of such cookies. If you do not accept the cookie notification message or delete or block cookies you may not have access to certain features of the website or it may not function properly.
Your choices
We may occasionally contact you by post, email or telephone with details of any changes in legal and regulatory requirements or other developments that may be relevant to your affairs and, where applicable, how we may assist you further. If you do not wish to receive such information from us, please let us know by contacting us at the email provided below.
Your rights
Access to your information: you have the right to request a copy of the personal information about you that we hold.
Correcting your information: we want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe is incorrect.
Deletion of your information: you have the right to ask us to delete personal information about you where:
· you consider that we no longer require the information for the purposes for which it was obtained;
· you have validly objected to our use of your personal information (see ‘Objecting to how we may use your information’ below);
· our use of your personal information is contrary to law or our other legal obligations;
· we are using your information with your consent and you have withdrawn your consent (see ‘withdrawing consent to use your information’ below).
Restricting how we may use your information: in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where there is no longer a basis for using your personal information but you do not want us to delete the data. Where this right is validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Objecting to how we may use your information:
Where we use your personal information to perform tasks carried out in the public interest then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Withdrawing consent to use your information:
Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us by email (details below) if you wish to exercise any of these rights.
Changes to our privacy notice
We keep this privacy notice under regular review and will place any updates on this website. You may also request a copy of our privacy policy at any time, contact details shown below.
This privacy notice was last updated in May 2020.
Contact information
Sean Egan Consultants Limited
50 Sheen Park, Richmond, Surrey, TW9 1UW
Tel: 07879 228221
Email: sean@seaneganconsultants.com
Complaints
We seek to resolve directly all complaints about how we handle your personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office at:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone - 0303 123 1113 (local rate) or 01625 545 745
Website: https://ico.org.uk/make-a-complaint